Education Consultant Role

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Our business is growing and we are always on the lookout for like-minded team members who enjoy making a positive difference in people’s lives and working in a fun and supportive work environment. With offices in Melbourne, Sydney, Canberra and Auckland, New Zealand, we have opportunities and offer flexible working arrangements to ensure a positive work-life balance.

The Main Duties/Responsibilities:
  • To counsel and assist students to make best-informed decisions;
  • To develop and enhance the counselling services;
  • To follow up on student enquiry / application / acceptance;
  • Providing customer service to existing customers (including: answering basic inquiries, requesting documents etc.) and prospective customers (e.g. helping them book in consultations)
  • Preparing documents (e.g. document checklists, visa application forms, submission letters etc.)
  • Client case management (e.g. managing case notes and timelines)
Benefits and perks
  • Flexible work hours that work around your lifestyle and commitments
  • Warm, supportive team with positive attitude
  • Lots of 1:1 and group training with experienced migration agents to deepen your knowledge and to put it into practice
  • Fast-growing company where there is a lot of room for career growth and advancement
Qualifications, skills and experience
  • Previous education or migration related experience.
  • Fluent English
  • Australian PR or Citizen
  • Hold a Qualified Education Agent Counsellor (QEAC) license
Essential Personal Traits:
  • Positive attitude
  • Professionalism
  • Good people skills and enjoys working with other people
  • Customer service experience
  • High attention to detail and accuracy
  • Ability to follow processes
  • Adaptability to changing priorities and new way of doing things

VisaEnvoy Careers

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