Generate Health Referral Letter

Arrange your health examinations

The Department of Home Affairs may ask you to have health examinations. If they do, they will give you:

  • a list of the examinations you must have
  • an identifier called a HAP ID.​

You will need the HAP ID to make an appointment for your health examinations.​

If you are unable to undergo the health examination within the timeframe requested in your Request for Health Examination letter, you should notify the Department by attaching details through your ImmiAccount.

Arranging you health examinations when you are outside Australia

You must be examined by one of the Department’s approved panel physicians or clinics.

A panel physician is a doctor or radiologist appointed by the department to do health examinations outside Australia at an approved clinic.

See how to contact a panel physician by finding the panel physician or clinic nearest to you.

What to bring to the appointment

When you go to your appointment, bring:

  • a valid passport in an original format (digital copies or photocopies are not acceptable); and
  • your HAP ID including your ‘Health Examination List’ letter or the Referral Letter provided by the Department

If you lodged an online visa application, your HAP ID is in the Referral Letter you download from your ImmiAccount when you apply.

How to generate a Health Referral Letter


Step 1 – Log into your ImmiAccount

Step 2 – Find your Application Form and generate Medical Referral Letter

  • Click on “My applications” to find your lodged Application form.
  • Click on “View details”

  • Click on “Health assessment”

  • Click on “Organise health examinations”

  • Carefully read all the questions. Answer ‘No’ to All if none of the situations apply to you
  • Click “✔” to confirm
  • Click “Submit”

Warning:

If you are pregnant and intend to give birth in Australia, additional testing for Hepatitis B may be added to your Health Case at the time of examination.

After click “Submit”

  • Choose “Yes” and enter the email address you want to be contracted by the Department if further information is required.
  • Click on “➕”

  • Enter your email address twice, then click “Save.”

  • Click on “Save and Print Referral Letter”

  • Print your ‘Referral Letter’
  • Remember your ‘HAP ID’ (see top right corner of the letter page 1)
  • Exam required may vary depending on the different visa type. As indicated in your referral letter.

Step 3: Make an appointment for the health examination


If you are outside Australia

Make an appointment with an approved Panel Physician listed on IMMI’s website here. You will need to select [your current residence country] from the drop down list to show physicians in your area.

If you are in Australia

Make an appointment with BUPA Medical Visa Services here: http://www.bupamvs.com.au/. Please email me the booking confirmation.

After your health examinations

After your health examinations, the panel physician who examined you:

  • records the results and
  • makes a recommendation to us about your health status.

The panel physician will not tell you whether you meet the health requirement. The panel clinic submits the results and recommendation to us for assessment. You will either:

The MOC might ask you to:

  • provide more information or
  • have further health examinations.


Results

You will be able to see information about your health assessment processing in your ImmiAccount. You can do this by clicking ‘View health assessment’ in the ‘View application status’ section.

We cannot tell you anything about the results of your health examinations until the panel clinic has submitted them. The panel clinic can tell you if they have submitted your health examination results to the Department.

You may contact the visa processing officer assigned to your case if you have any questions about your health examination results once the panel clinic has submitted your health examination.


Outcomes

Your health case may be cleared without referral to a MOC if your results show you have no significant health conditions.​

If your health case is referred to a MOC, they will assess it and let us know if you:

  • meet the health requirement
  • will meet the health requirement if you sign a health undertaking or
  • do not meet the health requirement.

If you do not meet the health requirement, we will not grant you a visa unless a health waiver is available and exercised.


Validity

The results of your health assessment are valid for 12 months from the time you completed your examinations. If we ask you to sign a health undertaking, this will be valid for 6 months.

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