What You Need Before You Start the AustralianETA App
ETA applications can only be made through the official AustralianETA app, available for Apple and Android phones. Before you start, make sure you have:
- your passport, which must be from an eligible country and must be the passport you will travel on
- a smartphone with a working camera and NFC (the feature that lets the phone read the chip in your passport)
- an email address you can check, as the outcome is usually sent by email
- a credit or debit card, or a phone payment option, to pay the AUD 20 service charge
The app will ask you to scan your passport, read the passport chip, take a live photo of your face and answer questions about your health, character and the purpose of your trip. Answer every question accurately. Incorrect answers can lead to refusal or cancellation, and can cause problems with future visa applications.
Beware of unofficial websites
There are many websites that offer to lodge an ETA for you and charge much more than the AUD 20 service charge. The ETA is only available through the official app (or through an authorised travel agent acting on your behalf). If a website asks you to pay a large fee for an “Australian ETA”, it is not the official process.
Applying for Family Members and Groups
Every traveller needs their own ETA, including babies and children. You do not need a separate phone for each person. You can apply for family members or travel companions on the same device, but each person must be present when their face photo is taken, and you will need each person’s passport.
Each application costs AUD 20, so a family of four pays AUD 80 in total.
Your Passport and Your ETA
Your ETA is linked electronically to the passport you used to apply. No label is placed in your passport, and you do not need to print anything, although keeping a copy of the grant email is a good idea.
- New passport: if you renew or replace your passport, your ETA does not move across. You will need to apply for a new ETA on the new passport.
- Passport expiry: the ETA lasts for 12 months or until your passport expires, whichever comes first. If your passport is close to expiry, it is often better to renew it before you apply.
- Dual citizens: apply using the passport you will actually travel on. Airlines check your ETA against the passport you present at check in.
Is the ETA Right for Your Trip?
The ETA covers short tourist and business visits. Use this table to check whether it suits what you plan to do.
| Your situation | Is the ETA suitable? |
| Holiday or visiting family and friends for up to 3 months at a time | Yes |
| Attending meetings, a conference or a trade fair, or negotiating a contract | Yes, as a business visitor |
| Short recreational course or study of up to 3 months | Yes |
| Staying more than 3 months in one visit | No. Consider a Visitor visa (subclass 600) |
| Doing paid work, or short term specialist work for an Australian business | No. Consider the subclass 400 short stay work visa or another work visa |
| Studying for more than 3 months | No. A student visa is usually needed. See our study visa guides |
| You have a criminal conviction | Usually no. Apply for a Visitor visa (subclass 600) and declare the conviction |
Want to Stay Longer Than 3 Months?
An ETA cannot be extended. Each visit is limited to 3 months from the date you enter Australia. If you want to stay longer, you need to apply for a different visa, usually a Visitor visa (subclass 600) in the Tourist stream, before your current permitted stay ends. Applying from inside Australia costs AUD 630 from 1 July 2026, and further charges can apply in some cases.
If you apply in time, you will usually be granted a bridging visa that lets you stay lawfully while your new application is processed. Do not let your stay run past the 3 month limit, as overstaying can make it much harder to get a visa in future.
Leaving Australia and coming back again straight away can give you a new 3 month stay, but the ETA is not designed for living in Australia. If your travel pattern suggests you are effectively living here, you may be questioned at the border and your ETA could be cancelled.
Arriving in Australia on an ETA
Holding an ETA does not guarantee entry. When you arrive, you still go through immigration clearance, and officers may ask about the purpose of your trip, where you are staying and how you will support yourself. It helps to have:
- evidence of your return or onward travel
- details of where you will stay
- access to enough money for your visit
- for business visits, a letter or invitation explaining the meetings or event you are attending
Australia also has strict biosecurity rules. Declare any food, plant material or animal products you are carrying when you arrive.
If Your ETA Is Not Granted Straight Away
Most ETAs are granted quickly, but some applications are referred for further checks. If this happens, you may be asked to provide more information, such as identity documents, evidence of your employment and funds, and details of your travel plans. Provide what is asked for as soon as possible, and do not finalise travel bookings until your ETA is granted.
If your ETA is refused, there is generally no tribunal review of the decision. Your options are usually to apply for a Visitor visa (subclass 600) with documents that address the concerns, or to make a new application if your circumstances have changed. Our guide to documents for an Australian tourist visa can help.
Common Mistakes to Avoid
- Paying an unofficial website a large fee instead of using the official AustralianETA app.
- Booking non refundable flights before the ETA is granted.
- Travelling on a new passport without applying for a new ETA.
- Assuming one ETA covers the whole family. Each person needs their own.
- Not declaring a criminal conviction, or applying for an ETA when a Visitor visa would be more appropriate.
- Doing work in Australia, including unpaid work that would normally be paid, on the belief that business visitor activities cover it.
- Staying more than 3 months in one visit.
Electronic Travel Authority: frequently asked questions
How long does an ETA take to process?
Many ETAs are granted within minutes or hours, but some take longer if extra checks are needed. Apply well before you travel and wait for your grant before you book flights you cannot change.
Do I need to print my ETA?
No. The ETA is linked to your passport electronically, and airlines and border officers can see it. Keeping a copy of the grant email on your phone is still a good idea.
Can I apply for an ETA if I am already in Australia?
No. You must be outside Australia when you apply for an ETA. If you are in Australia and want to stay longer, you need to apply for a different visa, such as a Visitor visa (subclass 600).
I am a British citizen. Should I apply for an ETA or an eVisitor?
British citizens can usually apply for either. The eVisitor (subclass 651) is free and allows the same 3 month stays over 12 months, while the ETA costs AUD 20 but is applied for through the app. Holders of other British passports, such as British National (Overseas), should check which option they are eligible for.
Can I work remotely for my overseas employer while on an ETA?
The ETA is for tourism and business visitor activities, not for working in Australia. If you plan to work remotely for an overseas employer during your stay, get advice before you travel so you know where the line is. Our guide to permissible activities on visitor visas explains what is allowed.
What happens if I apply for a new ETA while I already hold one?
A new visa grant generally replaces the visa you already hold. This can matter if your current visa has different conditions or a longer period left, so check before you apply again.




